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Phone voting is an effective method of voting for all ages and demographics that allows organisations to vote without the need for postal voting or the availability of internet connection. The accessibility and ease of use enhance eligible voters to participate securely and reliably to vote.
How It Works
Step 1: Distribute the unique voting user ID and PIN
Voters will receive a unique user ID or PIN via email or SMS.
Step 2: Call the Number
Voters will be given one Vero Voting toll-free number in their instructions to call for the telephone voting system. Voters can lodge their vote by calling from a mobile, landline, or through the internet using a VOIP service.
Step 3: Follow the Prompts
After calling the number, voters will be asked to use their phone’s number pad to authenticate their details by entering their unique username and PIN that has been provided.
Voters will then be asked the voting question, example “Do you vote in favour of the Enterprise Agreement?”. The automated message will then prompt them with the valid responses they can enter via the keypad (i.e. “1 for Yes, 2 for No”).
We can customise the telephone voting script for your ballot. Voters will hear the ballot question and available responses before being asked to select their preference.
Built-in rules prevent invalid votes from being submitted, and because of the authenticated environment, no one can vote twice.
It’s as simple as dialling a phone number and listening to voice prompts. The voter can cast their vote by using their telephones no matter where they are in Australia. This voting service instant confirmation and immediate lodgement allow rapid voting declaration once voting has concluded.
Security & Compliance, Independently Verified.
When the outcome matters, you need a voting provider that can prove its integrity — not just claim it.
Dedicated security & development team
In-house professionals who build, monitor, and maintain our systems daily.
Real-time security monitoring
Continuously verified through our Vanta Trust Center, not static annual reports.
Audit-ready
Every vote produces a complete, defensible record.
Legally compliant
Built to meet the regulatory requirements that govern your vote.
Many voting providers rely on off-the-shelf tools with no dedicated security oversight. If your vote is challenged — by a union, a regulator, a disgruntled member, or in court — you need a provider with an experienced team behind the scenes and independently verifiable controls, not just a "trust us" approach. A failed challenge doesn't just invalidate the vote. It can expose your organisation to legal liability, operational disruption, and reputational damage.
Verify ComplianceWhy Vero Voting?
Vero Voting has been helping organisations manage voting and meeting processes for more than 20 years. Over that time, we've worked with a wide range of organisations across Australia, providing practical voting solutions that are secure, reliable, and easy for participants to use.
We understand that every organisation runs differently, which is why we take a flexible and hands-on approach to every project. Whether it's a member vote, AGM, election, or online meeting, our team works closely with clients to make sure everything runs smoothly and participants feel confident throughout the process.
Trusted Experience
Over 20 years of delivering voting and election services for organisations across Australia.
Secure & Compliant
Independent voting solutions built with security, transparency, and compliance in mind.
Complete Meeting Support
From online voting to live results and meeting management, we support the entire process from start to finish.
What Our Clients Say
About Us
It was great! Thanks so much for your support getting us through our first virtual AGM.
Hume Bank humebank.com.au
It’s been absolutely great working with you. We’ve been impressed with how you’ve managed the voting process for us. Definitely a highlight!
Arnott's arnotts.com
You have been FANTASTIC! I'm happy with the entire voting process.
De' Longhi Group delonghigroup.com
