Get Started
Please complete the form and we'll find the right solutions for your business
We provide assistance in gathering all petitions required for the Commissioner with compliance to Fair Work Australia that meets the organisation’s regulatory requirements.
What is (MSD) Majority Support Determinations?
An MSD is sought by unions when a majority of employees want to bargain with their employer to make an enterprise agreement. It is when the employer has not yet agreed to bargain or initiated bargaining, a bargaining representative of the employees may apply to the Fair Work Commission for a majority support determination.
Based on the FW Act 2009 ss.236–237, if the Commission makes a majority support determination, the employer is required to bargain. If the employer refuses to bargain, the employee bargaining representative may seek a bargaining order to require the employer to meet the good faith bargaining requirements.
Conduct workplace surveys with our support
We can assist with conducting surveys for unions, sending out the forms to employees, and helping validate the employee details securely. We can provide online forms for employees to fill out instead of manually giving handwritten forms. It will have a tick box option that presents all the information needed for the Fair Work Commissioner.
As an independent third-party provider, all votes will be submitted anonymously.
We have a dedicated returning officer who will be available throughout the bargaining process. From capturing your voting requirements to the declaration of results, we help you manage your enterprise agreements seamlessly.
How our enterprise bargaining process works
Vero will receive the initial voters' list from the union, upload it to our system and send out the forms to all the votes.
Voters will receive an email with instructions and a unique link access to the dedicated voting portal for the union. The voting portal will have these information:
- Introduction and welcome remarks from the union.
- Validate voter’s personal details with the ability to update if required. Before proceeding, the voter will be required to tick the check box that says, “I confirm that I have reviewed the above details and they’re accurate and reflective of my current personal and employment records”.
- Voters can now select options to be voted on. Upon completion, there will be a checkbox that says, “In signing this majority support determination, I understand that this document may be provided to the Fair Work Commission on a confidential basis for the purposes of supporting a majority support application.”
After receiving all the votes, the system will be closed for voting and Vero will provide the declaration of result to your representative.
If the company requires more detail, we can produce a PDF file of the vote audit. This document will have all the information ascertained above including the date stamp of when the vote was lodged.
How Our Enterprise Agreement Voting Works
Our voting services can save you time and resources, and ensure your vote is conducted to meet any governance requirement.
Security & Compliance, Independently Verified.
When the outcome matters, you need a voting provider that can prove its integrity — not just claim it.
Dedicated security & development team
In-house professionals who build, monitor, and maintain our systems daily.
Real-time security monitoring
Continuously verified through our Vanta Trust Center, not static annual reports.
Audit-ready
Every vote produces a complete, defensible record.
Legally compliant
Built to meet the regulatory requirements that govern your vote.
Many voting providers rely on off-the-shelf tools with no dedicated security oversight. If your vote is challenged — by a union, a regulator, a disgruntled member, or in court — you need a provider with an experienced team behind the scenes and independently verifiable controls, not just a "trust us" approach. A failed challenge doesn't just invalidate the vote. It can expose your organisation to legal liability, operational disruption, and reputational damage.
Verify ComplianceWhy Vero Voting?
Vero Voting has been helping organisations manage voting and meeting processes for more than 20 years. Over that time, we've worked with a wide range of organisations across Australia, providing practical voting solutions that are secure, reliable, and easy for participants to use.
We understand that every organisation runs differently, which is why we take a flexible and hands-on approach to every project. Whether it's a member vote, AGM, election, or online meeting, our team works closely with clients to make sure everything runs smoothly and participants feel confident throughout the process.
Trusted Experience
Over 20 years of delivering voting and election services for organisations across Australia.
Secure & Compliant
Independent voting solutions built with security, transparency, and compliance in mind.
Complete Meeting Support
From online voting to live results and meeting management, we support the entire process from start to finish.
What Our Clients Say
About Us
It was great! Thanks so much for your support getting us through our first virtual AGM.
Hume Bank humebank.com.au
It’s been absolutely great working with you. We’ve been impressed with how you’ve managed the voting process for us. Definitely a highlight!
Arnott's arnotts.com
You have been FANTASTIC! I'm happy with the entire voting process.
De' Longhi Group delonghigroup.com
