Majority Support Determinations Banner

Majority Support Determinations

Seamless and efficient enterprise bargaining for unions

We provide assistance in gathering all petitions required for the Commissioner with compliance to Fair Work Australia that meets the organisation’s regulatory requirements.

Majority Support Determinations Voting Majority Support Determinations Voting

What is (MSD) Majority Support Determinations?

An MSD is sought by unions when a majority of employees want to bargain with their employer to make an enterprise agreement. It is when the employer has not yet agreed to bargain or initiated bargaining, a bargaining representative of the employees may apply to the Fair Work Commission for a majority support determination.

Based on the FW Act 2009 ss.236–237, if the Commission makes a majority support determination, the employer is required to bargain. If the employer refuses to bargain, the employee bargaining representative may seek a bargaining order to require the employer to meet the good faith bargaining requirements.

Conduct workplace surveys with our support

We can assist with conducting surveys for unions, sending out the forms to employees, and helping validate the employee details securely. We can provide online forms for employees to fill out instead of manually giving handwritten forms. It will have a tick box option that presents all the information needed for the Fair Work Commissioner.

As an independent third-party provider, all votes will be submitted anonymously.

We have a dedicated returning officer who will be available throughout the bargaining process. From capturing your voting requirements to the declaration of results, we help you manage your enterprise agreements seamlessly.

Majority Support Determinations Voting Majority Support Determinations Voting
Majority Support Determinations Voting Majority Support Determinations Voting

How our enterprise bargaining process works

Vero will receive the initial voters' list from the union, upload it to our system and send out the forms to all the votes.

Voters will receive an email with instructions and a unique link access to the dedicated voting portal for the union. The voting portal will have these information:

  1. Introduction and welcome remarks from the union.
  2. Validate voter’s personal details with the ability to update if required. Before proceeding, the voter will be required to tick the check box that says, “I confirm that I have reviewed the above details and they’re accurate and reflective of my current personal and employment records”.
  3. Voters can now select options to be voted on. Upon completion, there will be a checkbox that says, “In signing this majority support determination, I understand that this document may be provided to the Fair Work Commission on a confidential basis for the purposes of supporting a majority support application.”

After receiving all the votes, the system will be closed for voting and Vero will provide the declaration of result to your representative.

If the company requires more detail, we can produce a PDF file of the vote audit. This document will have all the information ascertained above including the date stamp of when the vote was lodged.

How Our Enterprise Agreement Voting Works

Our voting services can save you time and resources, and ensure your vote is conducted to meet any governance requirement.

Why Vero Voting?

Vero Voting is a premier provider of cutting-edge voting solutions that have earned the trust and confidence of organisations throughout Australia. With over 20 years of experience delivering comprehensive voting and election services, Vero Voting has the expertise and knowledge to ensure the success of every voting process.

In addition to voting solutions, Vero Voting also leverages on providing comprehensive meeting solutions that provide organisations with a streamlined and efficient way to conduct meetings that require secure and compliant online voting. Our meeting services include pre and post-planning, such as agenda management, real-time vote tabulation, and fast declaration of results. The platform also provides an easy way to attend and participate virtually from anywhere in the world using any device with an internet connection.

As an independent third-party provider, Vero Voting is committed to delivering unbiased and impartial voting services that meet the specific requirements of stakeholders and regulators. The company's bespoke voting technology is designed with security as a top priority, incorporating end-to-end encryption and anonymity features that ensure the confidentiality and integrity of all data and application services, in compliance with Australian law.

Vero Voting offers end-to-end voting solutions that have a proven track record of success and customer satisfaction. As a result, clients can trust Vero Voting to provide exceptional service that is tailored to their unique needs and exceeds the highest standards of quality and reliability. With Vero Voting, organisations can be confident that their voting processes are in expert hands, and that they will receive the best possible outcomes.

What Our Clients Say
About Us


It was great! Thanks so much for your support getting us through our first virtual AGM.

Hume Bank

It’s been absolutely great working with you. We’ve been impressed with how you’ve managed the voting process for us. Definitely a highlight!


You have been FANTASTIC! I'm happy with the entire voting process.

De' Longhi Group

Thanks again for your wonderful work!